Amazon Stolen Package Policy (What To Do, Refunds + More)

Shop online with your smartphone or computer. It is extremely convenient. You will have to wait until your order arrives, which can raise concern about lost packages. This is dependent on the distance from you and whether you visit often.

You may wonder what Amazon’s theft policy is if you shop online as much as I do, but are concerned about security.

Amazon’s Stolen-Package Policy for 2022:

With over one million package being lost or stolen each day in the U.S.A, it is clear that theft of parcels has hit new heights. Amazon’s A-to-z Guarantee protection protects customers against most packages being stolen. Amazon will refund your money if it isn’t possible to return the package.

What To Do When Your Amazon Package Is Stolen?

Amazon offers many options to help protect against theft of packages.

First, check your order status. There is a chance that your order didn’t reach you because of bad weather or other circumstances.

If you have an order that is marked as being delivered, but the package has not arrived at your doorstep, or wherever you are receiving it, please contact your neighbors.

It’s possible the Amazon delivery driver made an honest mistake and dropped your package at the wrong house.

Amazon can help you to notify Amazon about missing packages and theft by providing an option for customers to report problems in their account.

You should still keep an eye out for the package in case it turns up, as there could be a notice of attempted delivery or maybe it was dropped in your mailbox instead of at your door.

Amazon suggests that you allow 48 hours for delivery as rare circumstances may lead to packages appearing as delivered prior to being dropped off.

It could happen if multiple couriers are shipping your package to you in the region, as opposed to Amazon.

How To Report A Stolen Amazon Package?

Log in to your Amazon account, and then go to the order that is missing. Keep in mind the reporting method varies slightly depending on whether the item was sold by a third-party seller or Amazon itself.

The seller must be contacted first if you wish to submit a stolen package report if you purchased the item through Amazon Marketplace.

In your account’s order details section, there is an option to contact seller. You have 24 hours to get back to them via Amazon’s app and website.

After the deadline has passed, you have the right to make a claim – unless the seller has reached out and offered to send the item back or refund you.

By selecting your order, and then following the prompts for reporting a problem using the “Where’s My stuff” option you can file a claim.

Amazon, or the third party seller will get back to you in order to resolve the problem and provide a solution.

Amazon fulfills orders for products sold by Amazon. You just need to go to your order and choose the view/file claim option.

Complete the fields, including the explanation of when the package was expected and what happened to it.

If you have security footage that shows someone actually stealing your item, this is your chance for as much information and detail as you possibly can.

It doesn’t matter if your camera isn’t available, simply provide truthful and precise details in order to receive your refund.

If you haven’t received any response and it’s been a few days, you can follow up by contacting Amazon Customer Service directly.

Does Amazon Give Refunds On Stolen Packages?

To give shoppers peace of mind and keep them coming back to buy more, Amazon takes care of most stolen package reports.

Stolen packages containing third-party Amazon sellers’ items are covered by the A to Z Guarantee. These guarantees ensure that buyers are assured they will be compensated for any stolen packages.

Amazon sells items directly, but Amazon does everything it can to replace items and provide refunds. It helps preserve its reputation for stolen packages.

Track your claims on Amazon. The payment to your account is then returned.

Amazon could deny your claim, however, if Amazon finds that the information was fraudulent or if Amazon provides evidence of successful delivery.

How Common Are Stolen Amazon Packages?

Amazon gives you many choices for safe shipping.

Even with all the safeguards in place and the excellent reputation Amazon has for prompt delivery, Amazon can’t prevent theft of packages. This is especially true when there are so many.

There are 1.7 million packages stolen or lost each day across the U.S., and as the country’s largest e-retailer, many of these stolen packages are unfortunately ordered from Amazon.

1 in 3 Americans say they’ve had at least one package stolen, leading to $25 million in lost goods every day.

Security.org’s recent study has found Amazon packages most vulnerable to theft. 52 percent reported that Amazon deliveries were stolen while only 43 percent reported USPS delivery thefts.

Research has shown that Amazon parcels are more susceptible to being stolen than FedEx and UPS packages. Amazon therefore offers package theft protection.

For more information about Amazon, please visit our post on Why do People Hate Amazon?, Amazon Packages Require Signatures, and Amazon Safety.

Amazon, which ships billions of packages every year, is by far the most visited online shop. Unfortunately, porch pirates are often on the lookout for Amazon boxes as package theft rises in the U.S.

Amazon’s A-toz guarantee protects you from package theft. It means that most stolen packages will be replaced or refunded.

If you suspect a missing package was stolen, and it shows up as delivered in your Amazon account, you can contact the seller and start the claim process to get a refund.

.Amazon Stolen Package Policy (What To Do, Refunds + More)