What Does Amazon Do With Returns

What Does Amazon Do With Returns In 2022? (Full Guide), Inc.
Formerly Cadabra, Inc. (1994–1995)



Founded July 5, 1994

; 27 years ago




Bellevue, Washington

, U.S.
Jeff Bezos


Area served
Key people
Revenue Increase


469.822 billion (2021)



US$24.879 billion (2021)


US$33.364 billion (2021)


Total assets

US$420.549 billion (2021)


Total equity

US$138.245 billion (2021)


Owner Jeff Bezos (14.0% voting power, 10.6% economic interest)


Number of employees
1,608,000 (Dec. 2021)


U.S.: 950,000 (Jun. 2021)



Footnotes / references



Amazon is a major player in online e-commerce. Customers can purchase millions of household goods from Amazon with just few clicks using their computers or phones.

  • However, with millions of products sold weekly on Amazon, there are also thousands of products that are returned. Is Amazon responsible for returns? I did some digging and here is what I discovered!
  • What Does Amazon Do With Returns In 2022? (Full Guide)

    Amazon Will What About Returns in 2021

    Amazon processes returns and sells the returned goods on Amazon Warehouse or to e-commerce liquidation retailers. Some returned items may get refunded by Amazon. But the vast majority of returns are sent on pallets for bulk sales to

    Keep reading to see all about Amazon’s policy regarding returned items.

    What is the Amazon Returns Process?

    Amazon offers a worldwide return policy for all its products and has an authorized returns center that allows customers to make returns within 30 days after receiving their shipment.

    Amazon and most of its third-party sellers offer this generous refund policy, although some products come with different return requirements or policies.

    Amazon estimates that the return item may take between 25 and 30 days before it reaches the fulfillment centre. The fulfillment center will then process the refund within a few business days.

    Once the product has been returned and checked in to the fulfillment centre, Amazon workers can list it on Amazon Warehouse.

    Otherwise, it’s prepared for liquidation with many other returned products.

    What Does Amazon Do With Returns In 2022? (Full Guide)

    Which Amazon Products Can Be Returned?

    Amazon receives returned merchandise and processes them at its fulfillment centers before they are sent to storage.

    Gently used items, such as those where the customer simply changed their mind or it was the wrong item, may be added to Amazon Warehouse.

    The rest of the returned products are packaged on pallets in the storerooms, which are then sold in bulk to liquidation companies.

    These pallets are purchased at low prices by liquidators, who then take the products to their liquidation websites.

    For example, is a B2B liquidation marketplace that resells items not only from Amazon, but also from other mass merchandise retailers like Target, Home Depot, and Lowes.

    Which Items Can Be Returned to Amazon?

    Amazon allows you to return a lot of your purchases, provided that the seller follows all the requirements and policies.

    Amazon has a vast array of household products that can be returned, from clothes to pet supplies to home improvement and accessory items to computers.

    These products are generally easy to resell on Amazon Warehouse or to liquidation companies.

    Some things like grocery items or downloadable software may not be returned, and it should be stated clearly on the product listing and in your account orders if it’s eligible for returns or not.

    Small businesses account for over 50% of units sold online on Amazon, and the e-commerce giant and its retailers benefit from a liquidation plan for returned products.

    Often, it’s not worth the time, labor, and costs to ensure a returned product is suitable to be placed directly back on Amazon.

    Amazon uses mass liquidation warehouses to dispose of returned goods.

    Consider it as follows: If Amazon were to take the time and process every item returned, verify its quality, pack it, and then relist it on Amazon’s site, that would be a significant resource.

    By processing the returns quickly and selling the returned items on Amazon Warehouse or to a third-party liquidation site, everybody wins.

    Amazon’s millions of sellers have more freedom to spend their money on products and services than to tie up individual returns.

    You can rest easy knowing that your returned product will usually be given another chance. However, it’s not possible to guarantee that each item will ever be resold.

    What Does Amazon Do With Returns In 2022? (Full Guide)

    Amazon Warehouse Returns a Great Deal

    Amazon boasts over 100 fulfillment centers across the U.S. and a large warehouse to sell gently used items, even those returned by customers.

    Amazon Warehouse has many of these items. You can view open-box and discounted items in this section.

    Amazon Warehouse examines every item to ensure that it meets the standards for quality.

    Once the returned goods have been processed and designated for sale on Amazon Warehouse, or via liquidation stock sales, Amazon staff will take them to their warehouse and provide detailed descriptions.

    Amazon Warehouse offers a complete condition description for any product previously purchased or returned.

    The best products for reuse are those with the exact same label if someone returns or uses very few items.

    Amazon Warehouse merchandise in perfect condition, including minimal signs of wear or tear.

    Returns with minor cosmetic defects are often listed as very good. This gives shoppers an idea of the product they’re buying.

    Learn more about Amazon’s sponsored content, Amazon Woot and Amazon Basics.

  • Conclusion
  • If the item is in good condition and in high demand, Amazon will not accept returns. Most returned products end up in Amazon Warehouse or at liquidation sites.

    Due to Amazon’s huge presence and millions of transactions, it’s most cost-effective for the company to liquidate returned items and make more space in the warehouse. Next time you return an item on Amazon, expect it to be liquidated and resold at a competitive price.

    .What Does Amazon Do With Returns In 2022? (Full Guide)

    See also  Amazon Undeliverable
    Ethan L is a 32-year-old man with a passion for science and technology. He grew up in a small town in the Midwest and always had a fascination with how things worked. He excelled in math and science in high school and went on to earn a degree in computer…

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