Petsmart Fish Return Policy 2022 (Dead, Sick, Unwanted Fish)

PetSmart stocks a range of fish including platys and angelfish as well as minnows and sharks.

However, if your pet fish dies or becomes sick after you purchased it from PetSmart, you may be wondering – what is PetSmart’s fish return and refund policy? Below is the information I have found.

PetSmart Fish Return Policy In 2022

PetSmart now allows pet owners to exchange and return their fish in 14 days. Additionally, Customers can return sick, unwanted, or dead fish by bringing them safely in a container along with a receipt and a valid photo ID.

Continue reading to find out if you are able to return dead fish to PetSmart for a refund and what the procedure is for returning the pet to PetSmart.

Do You Have the Right to Return a Sick Fish to PetSmart

PetSmart accepts returns for sick fish. The fish need to be ill to return.

Customer must also make the return within 14-days of initial purchase.

PetSmart can still help you with your returns if the deadline has passed.

Staff have the final say on whether or not a return is accepted.

PetSmart will allow you to swap a sick fish for another one.

Exchange a sick fish with another one only if you do it within the first 14 days and have your original receipt.

PetSmart will offer you the choice of getting a refund or an exchange if the fish is returned to them. To exchange for a fish you need, please contact PetSmart.

How do you return sick fish to PetSmart

PetSmart does not allow sick fish to be returned to them.

This is best done by placing fish in a container. Use tap water to protect your fish from possible harm and death.

Try to reduce how long the fish stays in their container. You can return the fish directly to PetSmart.

PetSmart Can I Return a Dead Fish?

PetSmart accepts dead fish as long as the item is returned within 14 calendar days. As proof of purchase, you must bring along the original receipt.

PetSmart workers may request samples of the water that was in your fish tank for help in diagnosing the cause.

This water is then tested for safety to be used by other fish. This is crucial if the exchange of fish or a refund is what you want.

How can I return a dead fish from PetSmart?

PetSmart will accept dead fish back. You must place their body in a container.

It will allow for the easy and safe transport of your fish and the handover to PetSmart employees.

If the fish has been removed by staff, the containers will be returned to you.

PetSmart should have the receipt for your fish. It may also be worthwhile to take small samples of water from the tank in order to verify for anomalies.

PetSmart Fish Exchange: What Do You Need?

To exchange fish for PetSmart, you will need the following:

You will need to exchange your purchase within 14 days.

How Long Does PetSmart Take to Refund Your Money?

You can expect a PetSmart refund to take between 3 to 7 days for the money to be put into your bank account.

PetSmart will email you back to confirm the refund was processed successfully.

PetSmart allows you to return a fish tank that has been used.

PetSmart permits returns on fish tanks, but only if the tank has been broken or used.

Also, most new products can be returned if the packaging is still intact or they are sold in an acceptable condition.

PetSmart is requesting that the pet item be returned within 14 days. The original receipt should also be included as proof of purchase.

Do You Have the Right to Return a Small Animal to PetSmart

PetSmart will accept small animals, from fish to hamsters, back within 14 days of purchase.

Your receipt will be required as proof of purchase. Then you can choose to have your item exchanged or returned.

PetSmart may not allow a returned healthy animal to be accepted, however each case will be considered individually.

PetSmart staff will help you decide if it is possible to care for the little animal.

A PetSmart regular shopper might also be interested to learn more about the origins of PetSmart animals (including fish), whether PetSmart adopts older dogs or cats and if PetSmart sells ducks and hedgehogs.

PetSmart will accept the return of fish within 14 days of the initial purchase for exchanges or refunds. For proof of purchase you’ll need to keep your receipt. You can also take with you any form of photo ID if required.

PetSmart accepts both live and deceased fish. To do this, you need to bring them back in a container with some water samples for analysis.

.Petsmart Fish Return Policy 2022 (Dead, Sick, Unwanted Fish)